Collection rates, DSO analysis, payment risk, instalment monitoring, arrears management, dispute resolution - all aimed at driving down the cost BUT increasing collections - only NEXUM offers a complete solution.

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Speed, Risk, Information the main focus points on overdue accounts. NEXUM allows you to manage accounts in the most appropriate fashion based on key information factors. The strategy is to deal with each account with a strategy best suited to that type of debt.

NEXUM has been developed with both commercial and consumer accounts in mind. Likewise it has specific functionality aimed at a commercial organisation managing their own receivables customers trough to outsourcing businesses such as collection agencies and debt purchasers.

Debtor/ customer type, value of arrears, frequency of arrears, number of broken promises, results from disputes, credit risk assessment, product/service ordered and location are examples of key information factors used within NEXUM to determine the most appropriate collection strategy.

NEXUM provides you with a comprehensive and detailed analysis of each debtor including copies of all correspondence including letters, emails, faxes and SMS text messages both to and from the debtor. Once engaged in communication with the debtor requests for copy documents can be completed at the press of a button. In addition an reasons for non payment can be recorded in detail and addressed within NEXUM as part of a dispute resolution path.

For corporate organisations - NEXUM integrates into your existing IT infrastructure enabling you to harness value from existing systems. Your organisational structure is reflected in NEXUM enabling you to provide meaningful data analysis on customer accounts allowing you to analyse DSO, disputes and collections by customer, branch, region, salesperson etc. NEXUM's powerful collections strategies ensures that your strategies comply with your organisations 'best practice' approach to credit/ arrears management.

For government and utilities - in addition to the features above NEXUM ensures that the processes followed fully comply to legislative and governance affecting your organisation. By allowing you to finely manage discreet groups of customers/debtors NEXUM allows you to process activities in accordance with specific rules and guidelines. The powerful management information dashboard ensures real time analysis of activities.

For debt purchasers, collection agencies and law firms - NEXUM provides a range of features specifically aimed at your business sector including multiple collection strategies, user definable charging structures, comprehensive billing functionality, Consumer Credit Act 2006 compliance, data import modules and integration with credit reference companies. NEXUM is one powerful solution to ensure your spend less time on administration and more time on collections activity.

• User definable collection strategies
• Dispute Management & Escalation procedures
• User Information 'cockpit' for enquiries
• Blending of Credit Agency data for scoring
• DSO, DDO, DSP, CRI detailed analysis
• Multiple Account capability
• Hierarchy structure for Head Office, branches etc.
• Multiple Language support
• Multiple Currency
• Integration with E-mail, SMS & Fax
• Telephony and Voice recording
• Document Management capability
• Late Payment/ Contractual charges, fees and interest
• Interactive Diary/event support
• Sql and Oracle Database options
• Integration with CRM/ Accounting/ ERP systems
• Electronic feed of new instructions
• Powerful reporting Dashboard
• Thin client support for remote access
• Integration with major email systems including Outlook, Eudora and Lotus Mail
• Activity based cost recording
• Individual and Team target management
• Electronic link with the UK leading collection agencies and law firms
• Time management facility to calculate efficiency

NEXUM is THE Collections Product